Virtual Trainer Coordinator
Learnlight, Bolivia
Job Description
Learnlight is an EdTech company that provides language, intercultural and soft skills training to leading companies and organizations around the world. We deliver blended virtual, blended face-to-face, and digital solutions to 100,000+ learners in 1500+ clients across 150+ countries. We specialize in the digital transformation of learning programs and the empowerment of talent to excel in an increasingly complex global environment.?
Objective
The main objective of this position is to execute the mass coordination of sessions in a defined timeframe within the various services Learnlight provides. The role of a Virtual Language Trainer Coordinator involves providing constant support and guidance to our team of trainers, assisting them with the daily challenges they face, recognizing and resolving any doubts related to the services they provide and their teaching schedules.
Responsibilities
Course coordination and trainer support
- Understands program requirements, conditions and policies agreed with our clients
- Tracks trainer calendar changes and finds suitable substitute
- Analyses trainer needs and availabilities
- Monitors success criteria for courses and implements corrective actions
- Supports the Program Management Team for the successful administration of programs and services
- Provides ongoing trainer support as the main point of contact
Use of internal platform and tools
- Demonstrates agility and autonomy with the general use of our internal platform
- Keeps the information up to date on our internal platform
- Develops knowledge of the different functionalities on our internal platform
- Makes collaborative effort in offering platform feedback and fostering improvements
- Develops competence in using the Trainer Management SharePoint site
Requirements
- Strong organizational skills with demonstrated administrative professionalism and responsiveness
- Proactive attitude with a positive team spirit
- Excellent time-management skills
- Excellent communication skills, including availably to have difficult conversations when needed
- Courtesy and kindness in dealing with trainers and colleagues
- Ability to work under pressure with tight deadlines
- Efficient in MS Office Suite and other related tools
Skills
- C1 level or higher of English
- B2 level or higher of Spanish
- Efficient in MS Office Suite and other related tools
Education amp; Experience
- Bachelor’s degree in training, education, management, or another related field.
Benefits
- People-Powered Culture: We have a flat, modern, meritocratic culture that values enthusiasm,?initiative, and commitment above all else.?
- Flexible Working:?Learnlight?is a fully distributed virtual business with staff in 30+ countries and offices in 9 European cities.
- Competitive Remuneration:?We offer market-matching competitive salaries.?
- Learning amp; Development:?Personalized?language and soft skills training;?ongoing professional development talks and masterclasses; frequent coaching?and constructive feedback.
- Diversity amp; Inclusion:?Learnlight?fosters an open, positive, and diverse community that welcomes talent regardless of gender, religion, ethnicity, sexual orientation,?age?or disability.?
- Community Events: We offer a range of social events including Virtual Drinks, Book Club,?Tea Time?and in-person departmental and All Company meetups
Details
- Location: Home-based/Remote
- Schedule: Starting schedule between 8 a.m. and 1 p.m. CEST/UTC+2
- Contract: Full-time, Freelance
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